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What is 360 Degree Feedback?


360 Degree Feedback is a method of assessment of individuals (such as employees). The name "360 degree feedback" reflects the many directions that information is provided from using this style of evaluation. You can think of the person being assessed as being in the middle of a circle, with their peers responding to the survey from 90 degrees, direct reports from 180 degrees, internal customers from 270 degrees and supervisors from 360 degrees.

360 degree feedback differs from normal evaluations in that the feedback comes from many sources, providing a more balanced evaluation that is usually more accepted by review subjects as fair and objective. 

360 Feedback is a method of assessment that can enrich an organisation's human resources through the identification of individuals' personal development needs, improved feedback and teamwork, and better career development. The end results include improved customer service and a better "bottom line".

When it comes to evaluating their employees, executives find that accurate feedback can often be very difficult to get. People tell them what they think they want to hear, rather than what they need to hear. This is where 360 degree feedback can help - because the feedback comes from multiple sources and comes anonymously, it provides executives with exactly what they need: frank evaluations. Standard performance appraisals are quite often linked to things such as how much a person's pay rise will be. 360 Degree Feedback has a different focus - an individual's development.

Using 360 degree feedback questionnaires can benefit all parties involved in the process. Some of the key benefits to stakeholders in the 360 degree feedback process are as follows:

Benefits to the Individual
Process helps individuals understand how others perceive them
Personal development needs are revealed
Feedback is essential for learning
Individuals can better manage their careers and performance
Benefits to the Team
Increases communication between team members
Supports teamwork by involving team members in the development process
Benefits to the Company
Better career development for employees
Promote from within
Improves customer service by having customers contribute to the training
Drives training
360 Degree Feedback

What is 360° Feedback?
The 360° Feedback Module
360° Outsourcing
360° Licensing Explained
360° Survey Sample
360° Report Samples
HR Survey Whitepaper
360° Feedback Brochure

Professional Quest 2011 Released
Dipolar is pleased to announce the release of Professional Quest 2011. New question styles, security enhancements and panel integration make this a significant update that benefits from our ongoing development of the software.

The software will be available to existing users immediately.
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